People Coordinator

You will have strong analytical skills and enjoy working with data — producing clear reports, validating information, and contributing to dashboards and insights that support service improvement. A natural problem‑solver, you’ll feel comfortable supporting colleagues with system queries, troubleshooting issues and ensuring digital records meet internal and regulatory standards, including GDPR and CQC expectations.

Your experience will include supporting the full employee lifecycle, from onboarding and contractual changes to offboarding, ensuring all updates are completed accurately and in line with organisational values. You will be someone who provides consistent, compassionate and efficient support to colleagues, manages inbox workflows confidently and collaborates closely with Payroll to maintain accuracy.

You will bring a proactive approach to improving processes, maintaining documentation and supporting consistency across services. With a strong understanding of people operations, you will contribute to compliance activities, help embed best‑practice HR processes, and support meetings with service administrators.

The successful candidate will also play an active role in engagement, wellbeing and culture initiatives, demonstrating strong communication skills and a commitment to creating a positive colleague experience. If you are passionate about supporting others, upholding high standards and contributing to a meaningful, values‑led organisation, we’d love to hear from you.

• Experience in HR/People administration or coordination, ideally in a care or regulated environment.
• Strong organisational skills with the ability to manage multiple priorities in fast‑paced care services.
• Excellent communication and interpersonal skills, with the ability to build trust across diverse teams.
• High attention to detail and commitment to safe, accurate data handling.
• Excellent Microsoft Excel Skills, with the ability to manipulate data
• Ability to handle sensitive information with confidentiality and professionalism.
• Comfortable using HR information systems and Microsoft Office tools.

Desirable

• Experience in social care, education or other regulated services.
• Familiarity with CQC requirements and safer recruitment practices.
• Knowledge of Positive Behaviour Support (PBS) environments or staff training cycles (aligned with Hesley’s person-centred approach).