We treat every person who uses our service as an
individual - delivering a culturally sensitive, evolving service that
respects everybody’s unique worth. Person-centred planning and therapeutic
support both ensure our services keep the people we support at the centre
of everything we do.
People we support, their families and those who commission
our services rightly expect a very high standard of service. We hold
ourselves to account for the quality of our provision and have clear ways
to evidence this quality.
As an outcome focused provider we aim to support each
person who uses our services to achieve their aspirations, goals and
priorities. Individual person-centred support plans allow us to use our
wide range of resources most effectively and provide mechanisms for
benchmarking, evidencing and reviewing our practice.
From valuing and respecting each other and those we
support, our proactive and ethical model of care, to robust policies and
procedures and our intention to work closely with all concerned, we place
safety as the highest priority