Hesley Group is renowned for its outstanding induction and training programmes that are on offer to all Hesley staff. All Hesley Group learning and development programmes are fully endorsed by Skills for Care. This helps us to maintain the best standards of input for Social Care.

All staff attend training in HELP (Hesley Enhancing Lives Programme), a Positive Behaviour Support (PBS) approach based on TCI (Therapeutic Crisis Intervention), which is accredited by the British Institute of Learning Disabilities (BILD). TCI is an internationally recognised, crisis prevention and management system that reduces the need to rely on high-risk interventions. The use of physical interventions are the absolute last resort.

All of our new staff are required to attend and complete a relevant corporate and service-specific induction programme to your role. These are aimed at meeting national legislation and standards such as the Care Certificate, Level 2 diploma in Care, Level 3 Diploma in Children’s Residential Services’. We also run a comprehensive leadership and management programme which ensures managers have the knowledge, skills and abilities to lead and manage effectively.

Once your induction is complete, you’ll move on to personal development programmes (CPD) including supervision and ongoing appraisal which are key parts that further develop knowledge skills and motivation in order to achieve and maintain a high quality of service for the people we support.

Workforce development workshops and training such as our ‘Good to Great’ management development programme, re-certification, update courses/workshops and role specific courses will also be available for you.


Corporate programmes

Introduction to your Service
Introduction to the Hesley Group
Health and Safety at Work
Food Safety including Dysphagia
First Aid (1 day emergency certificate) including CPR and use of a Defibrilator
Positive Behavioural Support (PBS);
Hesley Enhancing Lives Programme (HELP)

Social Care Qualifications

What qualifications can I achieve?

HSC Level 2 in HSC (Adult Services)
HSC Level 2 Apprenticeship in HSC (Adult Services)
Diploma Level 3 in Children's Residential Services
HSC Level 3 Apprenticeships (Adult Services)

We will ensure that all support workers are qualified to the required level. You will be enrolled on the courses above relevant to your role.

Management Qualifications

What qualifications can I achieve?

Institute of Leadership and Management (ILM)
ILM Level 2 - Team Leading
ILM Level 3 in Leadership and Management
ILM Level 3 in Coaching
ILM Level 5 in Leadership and Management